We’ll get it right.

Returns

SCRAMBLE MONKEY WEBSITE PURCHASES
Returns for items purchased from ScrambleMonkey.com will be accepted within 30 days of receipt of your order. Apparel items must be in their original condition—unworn, unwashed, undamaged, tags on).  

All returns must be accompanied by either the packing slip or order/shipping confirmation. In the event that your returned item does not qualify for a refund, Scramble Monkey is not responsible for sending the item back to you. We cannot accept items that are returned more than 30 days after their confirmed delivery. 

SHIP RETURNS TO
Scramble Monkey Returns Department
10033 W. Hawaii Avenue
Lakewood, CO 80232

REFUNDS
Refunds will be issued via the original method of payment within 10 business days of receiving and inspecting your return.  You will receive an email confirming we have issued your refund.  Please note that it may take an additional 2-5 business days for your bank/credit card company to register the credit.  We will refund shipping only in cases where you received a damaged or defective item.  We cannot refund shipping for size returns.

INCORRECT/ DEFECTIVE ITEMS
If you’ve received an incorrect or defective item, please contact us at scramblemonkeywhoops.com within 30 days of the original purchase date and we’ll take steps to make it right.

EXCHANGES
We do not offer exchanges through ScrambleMonkey.com at this time. If you’d like an item in another size or color, simply send back the item you have for a refund and place a new order on ScrambleMonkey.com. If the price has changed, contact us and we’ll match the price you originally paid.